Testimonials

“HPK demonstrated a high level of creativity from the outset, generating an immediate and measurable positive impact on both staff engagement and customer experience.”

- Oktay Irmak, General Manager, Canberra

Alison Jones Alison Jones

On Flinders

In six months, On Flinders went from underperforming café to above-market sale — daily revenue up from $800 to $1,500, COGS down from 45% to 28%, and wages cut to 35%.

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Alison Jones Alison Jones

4-Star Hotel Restaurant

From inception to industry-leading performance, six years of strategic F&B development delivered $1.6M+ revenue, a 4.8 TripAdvisor rating, and a restaurant reputation that drives both guest capture and local engagement.

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HPK introduced structured team training and operational systems that increased staff productivity and service speed during peak periods. As a result, the F&B department moved from operating at breakeven to generating a 10% profit margin.

- Kate, Restaurant General Manager, Canberra